Privacy Policy
TransTech Venture Pty Ltd (ABN 32 685 994 709) is committed to protecting your privacy in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy explains how we collect, use, disclose, and protect your personal information.
Information We Collect
We collect personal information you provide to us directly, such as your name, email address, and phone number when you contact us through our website contact form or by email or phone. We do not collect sensitive information as defined by the Privacy Act.
How We Use Your Information
We use your information to respond to your enquiries, provide our services, and communicate with you about our engineering and investment facilitation services. We do not sell or rent your personal information to third parties.
Disclosure and Overseas Storage
We do not disclose your personal information to third parties except where necessary to provide our services or where required by law. Messages submitted through our contact form are processed and delivered using Amazon Web Services and may be stored on servers located outside Australia. We take reasonable steps to ensure that any overseas recipient handles your information consistently with the Australian Privacy Principles.
Cookies and Third-Party Content
Our website does not use tracking or advertising cookies. Our contact page embeds a Google Maps frame, which is provided by Google and may set its own cookies and collect data in accordance with Google's privacy policy. You can control or block cookies through your browser settings.
Data Retention
We retain personal information only for as long as it is needed for the purpose for which it was collected, or for as long as required by law. Enquiry correspondence is generally retained for up to seven years, after which it is deleted or de-identified.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes encrypted transmission of information submitted through our website.
Access and Correction
You may request access to the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We will respond within a reasonable period. If we are unable to meet your request, we will explain why.
Complaints
If you believe we have breached the Australian Privacy Principles, please contact us using the details below and we will investigate and respond to you. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.
Contact
If you have questions about this policy, or wish to access or correct your personal information, contact us at contactus@transtechventure.com.
Last updated: August 2026